Terms & Conditions
All orders should be made by 3 pm to guarantee next day delivery (subject to availability). Any urgent orders, please contact our lovely team members to confirm on the delivery schedule prior to order.
Returns & Exchanges
Fiorefolio will not be accountable for any purchase of un-inflated balloons. As we do not know how the storage of balloons are kept by the customers and how they inflate the balloons. Over inflation will cause balloons to burst.
Items sold are non exchangeable or refundable except defective items. Please CHECK the conditions of the balloons/ products before leaving after you have collected.
Fiorefolio will replace the defective item if defect is truly manufacturing fault and within 1 hour of purchase.
Fiore Folio will not be able to cancel order once the items been mailed/ delivered out.
All cancellation or change in date of delivery must be email to firstname.lastname@example.org with your contact number provided. Our team will acknowledge to your request. If cancellation or change in date request which received in less than 48 hours will be charged 100% of total bill.
If it is a last min order, cancellation is not allowed.
Re-delivery is chargeable at $25 includes change of address on the day of delivery. Kindly ensure that address is given correctly/ Receiver is available at the point of delivery.