Notice: We will not be taking in anymore orders from now till further notice due to shifting of location.

FAQs

  • How long does the helium balloons last?
    Ans:
    a. 11 inch Latex Balloon floating time 6 - 8 hours 
    b. 18 inch Foil Balloon floating time 12 hours to 2 days 
    c. 40 inch Foil Balloon floating time 2 days to 1 week 

  • How many balloons can fit into a normal car/ taxi if i opt for self collection?
    Ans:
    Salon taxi/ car can fit up to 40 to 50 balloons with empty boots and no passenger at the back seat. MPV can fit about 70 balloons while a van about 90-100 balloons.  
    *Do Not leave the balloons too long in the car boots to reduce risk of bursting due to the heat.
     
  • Can I customize the way of styling for the bouquets? 
    Ans:
    Yes of course! Do send a sample for your preferences, we will try our best to fulfill your wish. Charges may apply depending on complexity of styling.   

  • Does all balloons come with free weights?
    Ans: 
    Unless stated. Other wise can be purchase at $0.80 or $2 per weight. 
  • Are all delivery charges at the same amount in any locations?
    Ans: 
    Delivery charges at $30 islandwide except to restricted areas as stated. 

  • What are the mode of payments do you accept?
    Ans:
    Online Store- Paypal, iBanking and ATM bank transfer
    Store - Cash payment only


  • What if i have an urgent huge order and in a short notice within 24 hours?
    Ans:
    Please contact our team for confirmation prior to ordering. Subjected to availability ONLY. 
  • Do I have to book in advance for your services?
    Ans: 
    3-5 working days in advanced prior to your party to avoid full schedule. 
  • Will there be a refund if I've paid for my orders but chose to opt out?
    Ans: 
    Cancellation of orders received less than 48 hours will be charged 50% of the total bill. Remaining of 50% will be refunded via bank transfer.  

  • Can the balloons be re-used and re-filled with helium gas again? 
    Ans:
    a. Latex balloons cannot be re-filled or re-used.  
    b. Foil balloons can be re-inflated however the floating time will not be as good as the new balloons and depending on the balloons condition. Possibility that the balloon will slight defect while re-inflating. 

  • Do you provide helium inflation service? 
    Ans: 
    12" latex balloon: $1.20 each 
    18" foil balloon: $2.50 each 
    Pet walker: $3.00 each 
    31" - 36" foil balloon: $14.00 each 
    40" foil balloon: $15 each